A Seiko Mod is a customized version of a standard watch. The term "MOD" simply stands for "modification." People generally make these changes to personalize their watch according to their specific tastes or needs. These modifications can vary a lot, from small changes to how it looks to more complex internal adjustments. What makes Seiko Mod watches particularly good for modification is the wide availability of spare parts. This plentiful supply of components allows for a great deal of customization, making each Seiko Mod watch unique.

Every custom watch is carefully crafted by hand. To guarantee the highest quality, we require a processing time of up to one week from the moment you place your order until it ships. This period allows us to conduct all essential quality checks and ensure your timepiece is built to your satisfaction. Please be aware that all orders placed through our website are subject to this timeframe, even if an item is listed as "In Stock." Each watch is meticulously assembled, component by component, by a skilled artisan boasting over a decade of experience.

Each timepiece crafted in our workshop is accompanied by a complimentary one-year warranty. This coverage extends to manufacturing defects and operational issues under typical use. For enhanced assurance, a two-year warranty extension is also available for purchase.

However, this warranty does not cover scratches, damage resulting from opening the watch, or problems related to water resistance. This is because our watches are not designed for swimming or similar aquatic activities. To best preserve your watch's longevity, we strongly recommend avoiding such endeavors.

Please note that the warranty exclusively covers defects within the watch's movement; it does not extend to any other component of the timepiece.

We provide worldwide shipping for all our products. Every one of our watches is meticulously assembled and dispatched from our workshops located in the EU and U.S.

For international orders outside the Europe and U.S, the anticipated delivery window is typically between 7 and 12 days. Within the EU., you can expect your delivery in 4-8 business days.

Once your order is prepared for shipment, we will promptly send your tracking number via email. This allows you to monitor your package's journey at each step of the delivery process, ensuring a clear and confident experience.

Upon placing your order, a confirmation will be automatically dispatched to your provided email address or phone number. Should you not receive it within 24 hours, kindly reach out to us via email so we can investigate any potential issues with your order.

Prior to contacting us, we recommend checking your spam or junk mail folder, as the confirmation might have been filtered there.

You may return an item within 14 days of receipt, provided it is undamaged, unused, and remains in its original packaging with all tags attached.

We also facilitate exchanges at no additional cost if you experience any delivery issues or if your package arrives damaged. Please be aware that this policy does not apply to customized watches.

Should you initiate a return, we will provide you with the most suitable return address. For any questions concerning size or other specifications, please do not hesitate to email us.

The watch is complete, but you may need to adjust sizing, we include the necessary tools free of charge and instructions.

Yes! Our watches allow for interchangeable straps or bracelets, you can easily switch them out to change the overall look of your watch.

Assembly: Every watch undergoes meticulous assembly, a process that typically spans 2–4 business days.

Quality Control: Once assembled, we dedicate an additional 1–3 business days to comprehensive testing and inspection, ensuring flawless performance before shipment.

Shipping: After successfully clearing all quality checks, your watch is dispatched, with delivery usually occurring within 4–8 business days.

From the start of assembly to its arrival, the entire journey for your watch generally takes between 7–15 business days (Monday–Friday). This duration allows us to uphold the highest standards of craftsmanship before your timepiece reaches you.

Enjoy complimentary shipping on all orders. Furthermore, all applicable import duties and taxes are already factored into the purchase price, meaning there are no hidden fees or additional charges to be concerned about upon delivery.

Please be aware that delivery durations can differ based on your geographical location.